Refund and Returns Policy

At Mirana Core Private Limited, we are committed to delivering high-quality digital services including website development, software solutions, and social media management. Due to the nature of our services, we operate under a strict no-refund policy. Please read this policy carefully before making any purchase or subscription.


Non-Refundable Nature of Our Services

Digital Deliverables:
All services provided by Mirana Core are digital and customized, making them non-returnable and non-refundable once delivered or initiated.

Custom Projects:
Due to the personalized nature of website development and software solutions, all project-related payments are final and non-refundable.

Subscriptions & Renewals:
Recurring services, such as maintenance plans or digital campaigns, are billed on a subscription basis and renew automatically unless canceled in advance. These are also non-refundable.


Support & Resolution Commitment

We are here to help and ensure smooth delivery:

  • Technical Support: Our team is available to resolve any issues or concerns related to the services provided.

  • Billing Queries: In case of any billing errors, please reach out immediately for investigation and resolution.


Exceptions for Refunds

While all sales are final, refunds may be considered in the following exceptional cases:

  • Duplicate Payments

  • Technical Errors: If a verifiable error occurred during the transaction process resulting in non-delivery.

All refund requests must be submitted within 7 business days of the original transaction date. Requests submitted after this period will not be eligible.


How to Request a Refund

If you believe you qualify for an exception, please contact us with your transaction details and reason for the request:

Email: [email protected]
Phone: +92 323 9300494


Acknowledgment

By engaging our services or making a purchase, you acknowledge and agree to this Refund and Returns Policy. We thank you for choosing Mirana Core Private Limited and look forward to delivering valuable solutions to your business.